Legal

Privacy policy

Last updated · 2026-04-23

This policy explains what we collect, why, and how we handle it. Plain English; no dark patterns.

What we collect

  • Facility details you submit when claiming (name, type, location, contacts).
  • Member records you upload or create, to power your dashboard.
  • Operational events (bookings, check-ins, payments) needed to run the product.
  • Diagnostic data (error reports, request metadata) to keep the platform stable.

What we don’t do

  • We don’t sell your data. To anyone.
  • We don’t share your member list with other facilities or advertisers.
  • We don’t require social logins; email is enough.

Your rights

Export everything as CSV any time. Delete your account and we delete your data within 30 days, retaining only what law requires. Email privacy@egenactive.com for anything privacy-related.

Preview text; full policy drops at launch.