Resource-aware bookings
Lanes, courts, rooms, classes, coaches, even lane-within-a-pool. Book by time, by slot, or by class. The engine never double-books.
Features
Everything you need.
Nothing you don’t.
The full operating system for modern facilities: bundled, opinionated, and built to make the thing you came here to do feel obvious from the first click. All of it in the free tier.
Bookings & schedule
A booking engine that doesn’t betray you.
Real-time availability for every resource you own, with all the edge cases modelled: waitlists, overrides, walk-ins, private bookings, recurring blocks.
Walk-ins & private bookings
Front desk can override, book private sessions, extend existing ones, and pro-rate charges without calling support.
Waitlists & cancellations
Automatic waitlist promotion when a slot frees up. Cancellation windows and refund rules you configure once.
Recurring members
Mon–Wed–Fri swim squad? Configure once; auto-books for the season, with smart conflict detection.
Check-in & access
A door that knows who should be through it.
Four ways to check people in, one source of truth, zero spreadsheets. Works whether you have a fancy turnstile or a clipboard.
QR at the door
Member opens the Egen Active app, flashes their QR, you scan on the staff app. Booking and payment validated in one tap.
Tap-in terminal
iPad or Android tablet at reception. Search by name, phone, or member ID. Check in in under 2 seconds.
Staff-assisted & guest pass
Front desk can mark in walk-ins, assign a guest pass, or check in on someone’s behalf if they forgot their phone.
Corporate wallet visits
Visit automatically draws from the employer’s wallet; you see the logo, they see the receipt. Everyone wins.
Members & memberships
A member list that stops lying to you.
Profiles, memberships, expiries, family members, medical flags, notes. Proper CRM, built for facility pace.
Rich profiles
Photo, contact, membership type, emergency contact, medical notes, tags. Every visit, every payment, every booking in one view.
Memberships & subscriptions
Monthly, quarterly, annual, pay-as-you-go, class packs, day passes. Auto-renew, auto-expire, prorated upgrades.
Family & dependents
Parent pays, kids swim. Link dependents under one account without creating accounting chaos.
Member messaging
Built-in SMS and email. "Pool closed for maintenance." Send to 600 members in 10 seconds without exporting anything.
Payments & money
Money that moves, tracks, and reconciles.
Paystack under the hood, cash tracking on top, wallets and subscriptions built in. Every receipt signed, every export clean.
Paystack card + transfer
Card, bank transfer, USSD: every Nigerian rail Paystack supports. Funds in your Paystack account, not ours.
Cash tracking
Cash is still a thing. We log it properly, tied to the session and the staff member who took it. Monthly reconciliation becomes a 10-minute job.
Member wallets
Members top up once, spend freely. Subscriptions auto-renew from wallet. Refunds return to wallet for instant reuse.
Refunds & disputes
In-app refund flow with audit log. Disputes open a thread between you and the member. Resolve in hours, not weeks.
Classes & programs
The programs you run, run themselves.
Class schedules, coaches, attendance, capacity, packs. Publish your weekly timetable and members book themselves in.
Class timetable
Weekly calendar by coach or by resource. Drag-and-drop to reschedule. Members get instant notifications of changes.
Coach mobile app
Coaches see their roster on the phone. Mark attendance in two taps. Notes go straight into the member profile.
Class packs & drop-ins
Sell 10-class packs, unlimited monthly, or single drop-ins. Each class knows its pricing model; the member never has to think.
Camps & seasonal
Run a half-term swim camp or a 6-week padel league. Fixed fee, fixed dates, registrations open on your page.
Reports & insight
Numbers that actually tell you something.
Not 400 dashboards nobody opens. Ten sharp ones that answer the questions you already ask on Monday morning.
Utilization heatmap
Every hour of every week, shaded by how full you were. Immediately spot dead mornings and bursting Saturdays.
Revenue by product
Which sport, which class, which pack, which coach, which corporate wallet. Slice it by month, quarter, or custom.
Member cohorts & churn
Who joined when, who stuck around, who drifted. 14-day and 30-day churn flags land on your desk before they renew elsewhere.
CSV & accountant email
Every report exports as CSV. Schedule a monthly statement to go straight to your accountant. Audit-ready.
Team & permissions
Your team, with exactly the right keys.
Role-based access so owners aren’t micromanaging and front-desk isn’t editing member medical notes. Everybody in their lane.
Owner / manager / coach / desk
Four default roles, fully customisable. Edit permissions per-area. New staff get only what they need on day one.
Activity log
Every refund, every price change, every manual check-in, signed with who and when. No more "who did that?".
Multi-location
Own a second branch? Add it; one account, shared members, location-scoped reports. Paid plan territory, but it’s there.
Offline tolerance
Front-desk mobile app keeps working on flaky Wi-Fi. Queues check-ins and syncs when the network comes back.
Network
Plugged into the biggest active-living network in Nigeria.
This is the part nobody else has. Egen Active is already the app members and organizations use. Turning it on means new members, not more admin.
Discovery map
Opt-in listing on the Egen Active member app. Photos, prices, hours, reviews. Members book directly into your slots.
Corporate wallet acceptance
Accept employer, estate, school, and nonprofit wallets. You get paid per visit; they get consolidated reporting.
Verified reviews
Only people who actually visited can leave one. No Yelp-style sabotage. Facility owners can respond.
Cross-facility passes
Members carrying an Egen Active pass can visit you without signing up. Per-visit revenue, no admin.