Launch guide

From claim to first booking —
one afternoon.

A tight, practical playbook for getting your facility live and profitable on Egen Active. Follow it once; your team can follow it next time.

  1. Day 1 morning · Claim & verify

    2 minutes + 24 hours wait
    • Submit the claim form

      Two minutes. We verify your facility within 24 hours.

    • Get your dashboard invite

      Email lands with your admin account and your facility’s subdomain.

    • Add one photo and your logo

      First impression stuff. Takes three minutes.

  2. Day 1 afternoon · Map your facility

    30–60 minutes
    • Define bookable resources

      Lanes, courts, rooms, classes, coaches. What can people actually book?

    • Set opening hours

      Per-resource where needed. Special hours for public holidays.

    • Configure pricing

      Per-visit, class packs, monthly, family. Copy the structure you already use.

    • Add your team

      Owner, manager, coaches, front desk. Role-based permissions out of the box.

  3. Day 2 · Import members & go live

    30–90 minutes
    • Import members from CSV

      Your spreadsheet is fine. We map columns on import; conflicts flagged.

    • Send the welcome blast

      Members get SMS/email with their login link and a QR for check-in.

    • Print the door QR

      PDF ready in your dashboard; stick it on reception.

    • Take your first booking

      From the dashboard or from a member on the Egen Active app.

  4. Week 1 · Tune & grow

    Ongoing
    • Review utilization heatmap

      Spot dead hours. Schedule a class. Run a 4–6pm discount.

    • Turn on discovery

      Appear on the member-facing app map. Your first nearby member arrives within days.

    • Opt in to corporate wallets

      Companies, estates, schools start routing visits your way.

    • Ask three happy members to review

      Verified reviews only. Quality compounds quickly.

Start today.
Take your first booking tonight.