Launch guide
From claim to first booking —
one afternoon.
A tight, practical playbook for getting your facility live and profitable on Egen Active. Follow it once; your team can follow it next time.
Day 1 morning · Claim & verify
2 minutes + 24 hours waitSubmit the claim form
Two minutes. We verify your facility within 24 hours.
Get your dashboard invite
Email lands with your admin account and your facility’s subdomain.
Add one photo and your logo
First impression stuff. Takes three minutes.
Day 1 afternoon · Map your facility
30–60 minutesDefine bookable resources
Lanes, courts, rooms, classes, coaches. What can people actually book?
Set opening hours
Per-resource where needed. Special hours for public holidays.
Configure pricing
Per-visit, class packs, monthly, family. Copy the structure you already use.
Add your team
Owner, manager, coaches, front desk. Role-based permissions out of the box.
Day 2 · Import members & go live
30–90 minutesImport members from CSV
Your spreadsheet is fine. We map columns on import; conflicts flagged.
Send the welcome blast
Members get SMS/email with their login link and a QR for check-in.
Print the door QR
PDF ready in your dashboard; stick it on reception.
Take your first booking
From the dashboard or from a member on the Egen Active app.
Week 1 · Tune & grow
OngoingReview utilization heatmap
Spot dead hours. Schedule a class. Run a 4–6pm discount.
Turn on discovery
Appear on the member-facing app map. Your first nearby member arrives within days.
Opt in to corporate wallets
Companies, estates, schools start routing visits your way.
Ask three happy members to review
Verified reviews only. Quality compounds quickly.